Privacy Policy

Caudwell & Co will do their upmost to protect each person’s privacy, should you contact us and supply us with your personal details you are agreeing to us storing and using your data for the purpose for which you have supplied it.

What information we collect and why we need your details
Your personal information can include telephone numbers, postal and email addresses in the first instance. Should you instruct us to sell or let your property or purchase/let a property from us we may need to collect additional information from you which can include proof of identity such as a current passport, driving licence and/or utility bills.

How we receive this information
The information we hold can be supplied to us by telephone, email, in writing or via a visit to our office. We will only collect information on you which is supplied by yourself.

Who has access to your information?
Your data will be held securely on the Caudwell & Co systems and within their offices, the information can only be accessed by members of the Caudwell & Co team. Your details will be held until such time as you ask us to remove them or until they are no longer required. Your details will not be sold or passed to any other party.

How secure are your details? 
When you register your details, we will take all reasonable steps to keep these details secure and free from unauthorised access by use of technology, our internal systems will be updated as new technology becomes available and is appropriate to our systems.

Third party sites
Third party internet sites that you can link through to from our website will not be covered by our Privacy Policy and Caudwell & Co accept no responsibility or liability for any actions that these sites may perform. We advise that you should check the policy of each site that you visit.

How to get copies of the information we have collected
You may request details of the personal information Caudwell & Co have about you under the Data Protection Act 1998 and the new General Data Protection Regulations. If you would like a copy of the information held please email our Data Protection Compliance Officer using

Removing or changing your information
If you wish to change the information that we hold for you or if you wish to have your information removed from our database either permanently or temporarily, please contact us on 01629 810018 or email and we will make the updates as soon as possible.

Making a complaint about the way in which your data is stored or used: 
In the unlikely event that you have a complaint about the way in which your details are used or stored by Caudwell & Co, please contact us on 01629 810018, email 

If you simply have a query about any aspect of this policy or wish to have any part of it clarified, please do not hesitate to contact us.

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